Get access to your Orders, Wishlist and Recommendations
Get access to your Orders, Wishlist and Recommendations
1.Order Confirmation:
We will intimate you through email once you order online. In case you face any difficulty, please contact our helpdesk number +91 9205329737 or email us at support@sambalpuribazar.com.
2.Shipment of Order:
As we exclusively source your order from the master-craftsmen from Odisha, the standard delivery time is 7 days from the date of placing order online. However, the delivery time may vary based on your location and availability of stock which will be notified to you over email on order confirmation.
3.Delivery of your Order:
Our sole endeavor is to deliver your dream product at the minimum possible time and in most of the cases you will receive your order earlier than the estimated time shown in the product page. Please note that the exact transit and delivery time is location dependent.
4.Delivery Charges:
You will be qualified for a free delivery for an order amount above Rs. 1000. You just have to pay an additional amount of Rs. 75/- for order amount less than Rs. 1000.
5.Tracking your Order:
We know how eager you are to receive your order. Just click the “Track Order” button on our website after logging in. Alternatively, the email you receive after your order gets shipped, contains a “Tracking Number” along with the details of our delivery partner.
6.Customer Care:
We will keep on notifying you over email updating you about your order delivery status. Our Customer Care team are always at your service to provide you with an wonderful online shopping experience. Just dial +91 9205329737 (Mon-Sat 10.00 am to 6.00 pm) or write to us at support@sambalpuribazar.com.
7.Bulk Orders:
Have a Marriage or Celebration ahead. Your online mega-store is here. No need to waste time in cloth stores and traffic hassle, when it can be done at ease from your drawing room. We will be happy to receive bulk order from you at bulk@sambalpuribazar.com or place your order using our customer care number +91 9205329737.
8.Customization:
We value your wearing preferences. Some of our products can be customized to suit your taste. Contact Customer Care.
9.Received a Damaged Product:
Don’t worry. We maintain a high quality check procedure before shipping your order. Very rarely, if you have received a damaged product, just initiate a return request by writing us at support@sambalpuribazar.com and we will replace your order with no extra cost.
10.Delay in Delivery:
While we always strive to deliver you on time; sometimes for reasons beyond our control, delays occur. The time and date of delivery shown in the product page of the website is indicative only. In case the product is out-of-stock or there is unusual delay in delivering the order; we will notify you in over email and keep on updating you. Sometimes we can fulfill a part of your order and refund another part. We will appreciate your patience in all such cases and no cancellation request, refund or exchange request will be entertained.
