Customer satisfaction is our highest priority. Our product are so appealing that you will easily get confused in choosing the best. We value your right to choice and that is why we have devised this easy return/exchange policy for you. Just place a return/exchange request at email@example.com within 24 hours of receiving the product in case you feel the product you received is not as per the description in the website or is different from your expectation. Our customer service team will confirm the return request and process details, credit note details etc. over email provided by you at the time of ordering. After 24 hours of receiving the product, no request for return or exchange will be entertained. Please note that the return shipping amount is to be paid by the customer and sambalpuribazar.com will bear no responsibility for the same. Again sambalpuribazar.com will not be responsible for any damage/loss during return transit from customer to our warehouse. Our team will inspect the returned product and verify the issues which will take one to two days. Your ordered product in covered by our credit note guarantee. Return Policy permits only exchanges/replacements request (provided the product is in stock and returned in the original packaging in the same unused and unwashed condition including all price tag, labels and invoice intact as received) within 15 days from the date of booking the order in our website.